Refunds & Exchanges on Purchased Tickets: All season ticket purchases are final; no refunds or exchanges are permitted.
Refunds on Season Ticket Installment Payments: An installment payment on a season ticket is not refundable.
In the event that any match is cancelled (due to inclement weather or otherwise) all single-game card purchases will be refunded to the card used.
In the event that any match is cancelled after the purchase of game-day walk-up cash purchase, the purchase will be refunded in the form of a check. Refunds for unplayed matches must be requested by mail within 30 days of the scheduled match and must include the match tickets:
Mail: Louisville City FC
127 South Sixth Street
Louisville, Kentucky 40202