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Cancellation Policy

SEASON TICKET MATCH CANCELLATION POLICY

In the event that any match included in your season ticket package is cancelled (due to inclement weather or otherwise) the value of that ticket within the season ticket package will be refunded. Refunds will only be issued to the account holder of record.

In the event that any match included in your season ticket package is postponed (due to inclement weather or otherwise), the ticket will be valid on the rescheduled date.

SINGLE-MATCH CANCELLATION POLICY

In the event that any match is cancelled (due to inclement weather or otherwise) all single-game card purchases will be refunded to the card used.

In the event that any match is cancelled after the purchase of game-day walk-up cash purchase, the purchase will be refunded in the form of a check. Refunds for unplayed matches must be requested by mail within 30 days of the scheduled match and must include the match tickets:

Mail: Louisville City FC
127 South Sixth Street
Louisville, Kentucky 40202

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